RELIABLE
WORDPRESS WEBSITE HOSTING
IS THE FOUNDATION OF A RESPONSIVE WEBSITE

Consistent Up-Time. Routine File-Management. SSL & Hosting Security.
Let us handle the Hosting so YOU can grow your business.

WordPress Hosting & Support
You Can Count On

Let us handle your WordPress Hosting needs.

WordPress Done Right

We provide edits, changes and site requests with site hosting services. If you’re an owner or media manager for your business, odds are you have a lot of business tasks for your business. If you want to off-load working on the website, we’re ready to help! Questions… Bugs… Pep-talks… We get it! And if it’s WordPress, we’ll take care of it. Let us handle all of your WordPress challenges so YOU can get on with business!

WordPress Support

We’re your on-call, WordPress support team! Our team of highly skilled developers are here to ensure you have the help you need. WordPress maintenance and editing are commonly part of our hosting packages or you can purchase a block of time. We’re happy to be your personal WordPress concierge.

Optimization for Website Speed

Our continuous optimizations will bring your site to its peak-state and ultimately, help to increase your SEO and search rankings. Yes, Speed matters AND… Your customers will love it; You will, too; Search engine rankings will improve. Let us give you the fastest site possible!

On-Target SEO Performance

Our Content, On-Site, Google Maps, and Search Engine Optimization Services all help to increase your site’s ranking in Google’s search algorithm. Why should you care? Higher ranking websites traditionally garner more visits and more leads to more customers. Enjoy higher Search Engine Results that turn into higher requests for your products and services!

What Real WordPress Experts Mean To You

This all sounds nice, but why should you care?
We’re glad you asked.

A Faster Site

A faster site means better performance. Better performance means happier customers. And happy customers tend to stay with you longer AND spend more with you! Now who wouldn’t want happy customers?

Site Security

We prevent site break ins and hacks to keep your site running as smooth as possible. Yes, there are people out there with bad intents and we work to ensure your work and website remain secure. Don’t worry, we got this.

Productive SEO

Our Search Engine Optimization services help to rank your site higher in Google’s search results. On Average 75% of searches end on page 1, with 70%-80% ignoring Paid Search. By working together, our SEO can help your site receive more traffic.

Increased Site Traffic

Successful and continued optimization is shown to increase site speeds and improve conversion rates. That means your site will attract more users. Hey, that’s our job… You can thank us with your business and referrals.

Keep it Fresh

The best website is “never-done and always fresh”. Adding content means a lot to Google, your Customers AND YOU! We’ll show you how to keep your site fresh and relevant. Let’s keep your audience engaged!

A Partner You Can Trust

I need of a website fix or maybe you just have a question. We interact with our clients, frequently. As your WordPress support team we’re ready to answer & update you with the info you need to run your business and organization!

CSS vs Third Party

Some website functions are better performed with widgets while others will operate MUCH faster using CSS. And all of that needs to play nice with your WordPress theme. Let us be your go-to for up-to-date knowledge and support!

Our Plugin Library

SAVE HOURS of frustration searching for the perfect plugin. Just let us know what you have in mind and we may already have the solution! With the most recent Plug-ins & Widgets at our disposal, many can be included with your hosting package!

Monthly Pricing Plan Options

Frequently Asked Questions

How soon can you get things done?

In most cases, a request is handled within 24 hours, during the work week (Monday-Friday). We continuously monitor incoming tasks. So if there is an urgent issue, we ask clients to be clear about their need.

How can I contact you?

The easiest way to contact us is through Book Now Buttons or by email at [email protected]

How long will it take you to fix my site?

That depends. Standard, small issues are resolved within hours and in many cases within 4 hours. If the issue is larger, more complex, or there are options to resolve the issue, we’ll contact you to see which direction you would like to go. No issue is too big for us to handle.

Can I change my plan after I sign up?

Of course! You can upgrade, downgrade, change and cancel your plan in any way you’d like. You’re not tied to a long term agrement with us. Just email us at [email protected] for assistance.

How will I be billed?

For clients who are on monthly services, your credit card will be automatically billed each month, for the amount of your plan agreement. All plans and services are originated as a quote, so you’ll have your services in writing. We prefer to remove any guess-work when it comes to how you’re serviced and you should always know what to expect! We endeavor to earn your business each and every time!

What types of payment do you accept?

We accept all major credit cards like Visa, MasterCard, AmericanExpress and Discover. After signing up, and agreeing to monthly recurring services, your card will be charged the only agreed-upon amount each month on the day that you signed up.

Where are you located?

We’re a global team, but our main offices are in Rochester, NY. As a point of reference, that means most days and communications are centered on US Eastern Standard Time.

What are "Block Hours" and what are they for?

While most of our clients include website hosting packages that include time to make monthly edits and updates, some prefer to use our services a-la-carte. For those clients, a block of 2, 5 or 10 hours are available to be purchased and tracked. Once purchased, these blocks remain active for up to 6-Months from the date of purchase for any standard WordPress and website update on our list of services.

If you’re unsure on how much time will be required to complete the tasks you have in mind, please email your list and website address to [email protected]. We’ll review and respond with a recommendation.

Are there limits to the tasks that you'll handle?

If its a WordPress issue, we can handle it! To help ensure we keep all of our customers happy, we will request a concise lists of edits and updates. If your list is lengthy or complex, you can expect a response by phone or email to your requests. Larger, more complex projects can be addressed when properly prepared. in these cases, developer hours are quoted and do require sign-off at a fixed price per hour. We’ve got you covered!

Will you support more than one site per client?

Of course! While our monthly support plans are dedicated to just one website, you’re welcome to sign up to multiple accounts if you have two or more sites. This is a request we hear more and more often now and we’re familiar with working on multiple sites for a single client under 1 set of “block hours”. We’re in business, too and understand your need for efficiency.

How long do you take to complete a task?

Most often we complete tasks on the same business day, most within 8 hours. If you request a task over the weekend, we generally take care of it on Monday morning unless it’s deemed urgent.

What if I need to cancel my plan?

We’ll be sad to see you go and if you need to cancel we’ll handle your request in a timely and professional manner. Service Agreements are written with a standard 30-day written notice.

I’m considering signing up... when will you solve my problem?

We’re very happy to welcome you aboard and yes, we have an on-boarding process. First, we’ll complete the paperwork and package quote; Check your details and then activate your account. Once your details are verified, you’re welcome to submit your first job. We aim to start working on solving your problem on the same day you sign up.

About Us

Based in Rochester, New York, we are a team of builders, dreamers and doers. We’re here to make a difference in the world and to help others do the same by performing what they do best in their business-lives. We find joy in helping our clients succeed in their online endeavors and hope to do the same for you.

Our goal is to make the lives and online businesses of our customers more enjoyable. When you’re with Sparrow Digital Marketing, you’re with a team of movers and shakers who handle everything involved with your online presence; from site security to maintaining fresh content.

So send us your site and rest easy. We’ll take it from here so you can have more time to do what you do best.

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FIRE YOUR WEBSITE

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